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IT Service Management Based on ITIL® V3 - A Pocket Guide
Available now! Delivery 1-2 working days.
This Pocket Guide is a concise summary of the ITIL version 3. A quick, portable reference tool to this leading standards within the Service Management community.
The goal of this pocket guide is to provide a quick reference to ITIL v3. As such, it is a valuable aid for all managers and practitioners within the Service Managment Industry.
Covering not only the ITIL V3 service lifecycle approach, it also describes the ITIL V3 processes in a separate section, making this Little ITIL pocket guide a unique and very practical contribution to the global adoption of ITIL V3.
ISBN: 9789087531027
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