Authors: Stuart Rance, Tricia Lewin, Paul Wigzel Summary: This guide provides a quick reference to the processes covered by the ITIL V3 Release, Control and Validation syllabus. It is designed as a revision aid for students taking the ITIL Capability qualification for Release, Control and Validation, and as a handy portable reference source for practitioners who work with these processes. More Info... |
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Pack of 10 Authors: Stuart Rance, Tricia Lewin, Paul Wigzel Summary: This guide provides a quick reference to the processes covered by the ITIL V3 Release, Control and Validation syllabus. It is designed as a revision aid for students taking the ITIL Capability qualification for Release, Control and Validation, and as a handy portable reference source for practitioners who work with these processes. More Info... |
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Handbook from the Official Publisher of ITIL Authors:Alison Cartlidge, Janaki Chakravarthy, Colin Rudd, John A Sowerby Summary: This guide provides a quick reference to the processes covered by the ITIL V3 Operational Support and Analysis syllabus. It is designed as a revision aid for students taking the ITIL Capability qualification for Operational Support and Analysis, and as a handy portable reference source for practitioners who work with these processes. More Info... |
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Pack of 10 Handbook from the Official Publisher of ITIL Authors:Alison Cartlidge, Janaki Chakravarthy, Colin Rudd, John A Sowerby Summary: This guide provides a quick reference to the processes covered by the ITIL V3 Operational Support and Analysis syllabus. It is designed as a revision aid for students taking the ITIL Capability qualification for Operational Support and Analysis, and as a handy portable reference source for practitioners who work with these processes. More Info... |
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In Stock Essential reading for those intending to take the new Foundation and Practitioner courses for PRINCE2 2009, 'Passing your PRINCE2 Examinations 2009 Edition' has been revised to include the updated syllabus. It is also suitable for students undertaking self-study and/or online training for the exams. More Info... |
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Packed Full with Global Expertise, this thorough series of titles looks at each of the ITIL V3 lifecycle stages in order to give readers a succinct but complete guide to the essence of that stage. This Management Guide set consists of 5 books.
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In Stock This essential study pack includes all the literature you need to get through the Foundation and Practitioner 2009 examinations. All literature included are the PRINCE2 2009 editions and are ready to ship now. More Info... |
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